14-Day Return Policy
At KAUFTY, we want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your order.
Return Conditions
To be eligible for a return:
* The return request must be submitted within 14 days of receiving your order.
* Items should be unused and in their original condition.
* Items should be returned with their original packaging and any included accessories, where applicable.
* Some products may be excluded from returns where applicable.
How to Request a Return
To start a return, please contact us with your order number and the reason for your return.
Our customer support team will provide you with the necessary instructions for the return.
Refunds
Once your returned item has been received and inspected, we will review the return and inform you about the status of your refund.
If your return is approved, the refund will be processed according to the applicable payment method and our refund procedures.
Questions?
If you have any questions about our return policy, please contact our customer support team.