Frequently Asked Questions

What is Kaufty?

Kaufty is a European lifestyle store featuring practical, stylish essentials for home, travel, pets, phone accessories, personal organization and personalized products.

Where do you deliver?

Available delivery destinations and options are shown at checkout. Product availability and delivery options may vary by destination.

How much does delivery cost?

Any applicable delivery charge is calculated and shown before you complete checkout.

How can I track my order?

When tracking is available, you will receive tracking information after your order has been prepared for dispatch.

Can I return an item?

You may request a return within 14 days of receiving an eligible item. Please review our Returns & Refunds page for the current conditions and instructions before sending anything back.

How do I contact Kaufty?

Use our Contact page and include your order number when asking about an existing order. We will respond as soon as possible.